Home | Contact Us | Our Team | Enquire | What We Do | News


Enquire Here

Applied IT Blog

Latest News


 

Secure Forms Upgrade - New Release v.3

29th June 2016
Applied IT are pleased to announce that we have now released the 3rd version of our facility for capturing end user input using full encryption for business 'Secure Forms' a cloud service App, it is a cloud based web application for use by any company wishing to provide a simple and easy to deploy low cost method of obtaining input from web users, they maybe consumers or internal company staff. We can set you up a trial service quickly and easily.

Secure Forms is a cloud based web application for use by clients that need to capture and store data which maybe subject to the latest data privacy laws (in particular EU privacy laws). All data is stored using 3 layers of encryption and held at rest using 256bit encoding in an EU located Data Center on the Microsoft Azure platform, critically we guarantee that no data is exchanged with any platform outside of the EU, so completely compatible with EU legislation.

This 'Secure Forms' service is designed as a web utility service for simple and easy inclusion into existing web sites. Purpose built with a total end-to-end secure process work flow in mind, it has been developed specifically for medical web projects where total security is a legal neccesity.

Your existing Web pages need only to encompass a small piece of html code into their own web site (where required) to invoke the web data capture form, this invokes the Secure Data Capture Form, which can display within an iframe as part of the page, or pop a new window or tab as needed, HTTPS access is utilised to ensure an encrypted session handles all data transport back to the cloud.

Forms can also include the option to upload attachments within the form, this is via the usual 'Browse Files' operational button which on a mobile device can also include the ability to capture photographs where needed, so real time pictures (jpeg) along with CV's or medical reports can be included. All attachments are encrypted and linked into the form, so before the attachments can be accessed or pictures viewed, the form password must be known and input by the intended recipient.

'Secure Forms' provides the ability to collect and store end user input in a totally secure way, without using any open Email or other 'Open' internet services which often typically form part of existing web design methodologies, we use our own SSL (HttpS certificate) to secure the user session for collecting input, then the user values input to the form fields are stored directly into a compiled PDF document which is stored encrypted and protected by a unique password per form - only to be shared with the intended recipient.

The PDF document is encrypted once using Adobe's own encryption technique, and the completed document is then stored under an encrypted folder behind a secure web access control panel, access is only provided to the account holder or nominated roles.

After collection, retrieved documents can be safely distributed either inside or outside your organisation (by Email) as required - no need to worry about internal security, because the document will always be protected by Adobe encryption, so the recipient or any non approved viewer, will need to know the document password you assigned to the form.

It is possible to appoint an system administrator to receive receipt notices from the cloud service, whereby they are then able collect and distribute the documents without knowing the document password, thus ensuring that (for example) any medical information the form contains (and it's related attachments) is only available to doctors or other approved medical roles who have also been given the password.

Encrypted document passwords can be either sent separately to the intended recipient via email or using SMS directly from the control panel to a mobile phone, providing a two step verification with physical separation for very secure access to document content, mobile app screens allow a user with a mobile phone to simply retrieve their document when a notice of receipt arrives.

For each form, it is also possible to enable the cloud service to notify individuals using an SMS 'Receipt Notice' ensuring that the person who should receive the form is immediately notified when a form is completed, using the link in the SMS notice, they can invoke delivery directly to their mobile phone and view the content there and then - instantly - including any associated attachments which maybe presented.

Using this approach enables any organisation to capture end user input in a way that complies with any Data Privacy clause, since all data input by the user is only ever passed around the internet in an encrypted format, requiring a password to access the original document or storage account, each document password can be different to the account storage password, so it is possible to handle multiple document types for many departments across an organisation via one single admin role.

If you need to capture private or personal information from your end users and need a simple quick and effective way to capture that data totally securely, then our service provides the facility you need. Forms can be personalnised to include company logo and back links to your own web site, providing a complete 'white label' service.

We can develop any format of PDF data capture form, and have a working system in a very short time. Completed documents are stored as an historic archive for a predefined time period, usually 3 - 6 months but this can be extended if required to any length of time needed to comply with specific legal requirements - for example - Health & Safety Accident reporting.

Along with the main control panel two independent mobile web apps are provide for those who do not need to have access to the main panel (probably only the administrator would use the web panel), these web apps provide the facility to download documents recently received and also find documents via search keys which can be embedded within the form thereby providing full search and retrieval facilities for mobile staff whilst on the move.

Overall, we believe that 'Secure Forms' is a fabulous new web application service that will suit many different types of organisation, already in use by a number of Harley Street Medical practises, ask for details if you need a reference for complete confidence.

Want to know more? simply Email Dave Amos now for FREE advice on how to use 'Secure Forms' to manage your companies web capture of secure data at low cost, prices start from £300 / year inclusive of form design and build - a total service in days not weeks.


 

Commercial Chat Service - Cloud App

13th April 2016
Applied IT are pleased to announce that we have now released the first version of our chat for business 'Chatpoint' cloud service App, it is a cloud based web application for use by any company wishing to provide a simple and easy to deploy low cost message exchange service for their staff. This low cost service (from $5 per month for 3 median user level) is designed to be used by any type of organisation needing to provide a communication tool for all company users, or customers quickly and easily.

Chatpoint has been purpose built for cloud use, keeping in mind ease of use and simple deployment, it has been developed to allow chat topics to be easily created - covering FAQ's for example. Extremely simple to get started using a pay-as-you-go model on a average user basis, so no per user licence costs, just a typical average usage level, enough to enable all authorised members access within the service.

Chatpoint easily and instantly enables field service personel to communicate easily , for example, Engineers could request help from the whole team with unusual problems. All employees of the organisation can have Free Access to the system via their own personal smart phones or any mobile ipad device type, truly BYOD (Admin & Moderator roles can access from the PC's).

Get in touch with us Now, to see how your business can benefit from our Chat Service We can provide a "3 Month Free Trial" , get in touch with us and we will be happy to arrange an online demo without delay.

Email or please give us a call now to see how we deliver instant benefits to your business.

Want to know more? simply Email Dave Amos now for FREE advice on how to use Chatpoint to manage your company shared knowledge problems at low cost.


 

Call Center Ticketing - Coolrain Cloud App

8th December 2015
Applied IT are pleased to announce that we have now released version 2.0 of our call center ticket management cloud service App, it is a cloud based web application for use by any service desk wishing to log issues and problems for or on behalf or their customers. This low cost service (from $9 per month) is designed to be used by any type of organisation needing to log issues quickly and easily.

Coolrain has been purpose built for cloud use, keeping in mind ease and speed of use, it has been developed as a pro-active real time tool for managing logged issues from origination to closing. Extremely simple to get started using a pay-as-you-go model on a per seat basis, start with an individual 'Solo' account and build to a full help desk team.

Coolrain easily and instantly manages tickets and is able to send out automated responses for known issues. All employees of the organisation can have Free Access access to the system via their own personal smart phones or any device type.

Get in touch with us Now, to see how your business can benefit from our Coolrain "3 Month Free Offer" Read more about Coolrain here, feel free to get in touch with us and we will be happy to arrange an online demo without delay.

Email or please give us a call now to see how we deliver instant benefits to your business.

Want to know more? simply Email Dave Amos now for FREE advice on how to use Coolrain to manage your own service desk issues at low cost and increase your response times from day 1.


 

'GoPromo' Shopper Marketing Mobile App

1st July 2015
Applied IT are pleased to announce that we have recently developed a Shopper Marketing Mobile Consumer App, it is a cloud based web application for use by any retail outlet wishing to promote brands or special offers to regular customers and attract new customers via social media. This low cost service (from £20 per month) is designed to be used by any type of retail outlet to promote all types of special offers to their customers and followers, quickly, simply and easily.

GoPromo has been purpose built for ease and speed of use, it has been developed as a pro-active real time shopper marketing tool, a simple pay-as-you-go service for promoting big Brands, City Shopping Centres, or individual high street retail outlets, GoPromo easily and instantly sends out promotional offers to regular customers or anyone who follows your social media (Twitter and Facebook) channels. Managers and floor staff can both access the system via their own personal smart phones (no PC's or dedicated equipment needed), enabling discount offers and marketing promotions to be sent out (broadcast) on the spot there and then.

There is no need for Admin to access a PC or log onto a complicated web service panel, anyone working in the store just uses their own mobile phone very simply and quickly to upload any new promotional offer (they just take a picture of it), then our GoPromo web service provides the facilities you need to broadcast out your offer to your customers instantly.

We provide the ability to distribute your promotion to your regular customers via SMS or your Twitter and Facebook followers, automatically in a matter of minutes - Free of Cost! Your customers can share your offer with their friends and new customers can 'Register' their own mobile numbers directly into your address book to ensure they receive future offers directly from you.

Get in touch with us Now, to see how your business can benefit from our GoPromo "Special Offers" Marketing service Register for your GoPromo Account here, we will get back to you and explain how you will be able to begin promoting your leading brand products or end of line items in a matter a minutes. As soon as we have built your GoPromo mobile web app you can use it for marketing your offers using this brilliant communication service.

Bring your customers back time and time again using GoPromo.

Test Drive our GoPromo Service here: GoPromo Demo Gallery where you can see an example of the consumer mobile web app for yourself. We can get you started within a couple of hours, after you register we send an SMS link to your own mobile phone, using our app you are then able create your first offer within minutes.

Give us a call now to see how we deliver instant benefits to your business.

Want to know more detail? simply Email Dave Amos now for FREE advice on how to use GoPromo to market your own products and increase your sales from day 1.


 

'Fleet-Driver' A New Web Service

30th November 2014
Applied IT are pleased to announce that we have recently developed a new cloud based web application for use by our client AcciDont see their Fleet Driver Training web site, this new service is designed as a web service for their Fleet Manager cusomters to arrange driver training on-line.

The system has been purpose built for AcciDont it has been developed by Applied IT as a bespoke project, Fleet Managers and Trainers can both access the system directly, making bookings for their drivers there and then.

If you need to develop your own bespoke software and need a simple quick and effective way to provide your system totally securely, then our design and development service provides the facility you need. We can develop most new systems in a matter of weeks.

Why not Get in touch with us Now, to see if your business could benefit from our new cloud application development service Get your Secure Web Service Here, we ensure your total confidence when you order your own Web Application or Web Site from us.

Find out more about our Applied IT Savings Services here: Web App Development Services (LinkedIn) where you can read more about our cloud based software application writing & development services to deliver cloud benefits to your business.

Or simply Email Dave Amos now for a FREE consultation.


 

'Secure-Forms' A New Web Service

3rd January 2014
Applied IT are pleased to announce that we have recently developed a new cloud based web application for use by our clients Secure Contact Forms, this new service is designed as a web utility service for Securely Capturing User Input. Purpose built for web developers it has been developed by Applied IT as a bespoke project, web developers simply copy a small piece of IFrame code and insert this into their own web site to invoke the web data capture form, try this 'Self point' Contact Us example here Secure Data Capture Form.

We worked with a number of clients who needed the ability to collect and store end user input in a totally secure way, without using any Email or other 'Open' internet service, via an SSL (our own HttpS certificate) the user input fields are stored in a compiled PDF document which is double encrypted. The PDF document is encrypted once using Adobe's own encryption technique, and the completed document is then stored under an encrypted folder behind a secure control panel, access is only provided to the account holder. Retrieved documents can be distributed (by Email) later as required - but they will always be protected by Adobe encryption, so the recipient will need to know the document password you assigned to the form.

Using this approach enables any organisation to capture end user input in a way that complies with any Data Privacy clause, since all data input by the user is only ever passed around the internet in an encrypted format, requiring a password to access the orignal document or storage account, each document password can be different to the account storage password.

If you need to capture private or personal information from your end users and need a simple quick and effective way to capture that data totally securely, then our service provides the facility you need. Via the control panel you can develop any format of PDF data capture form, and have a working system in less than 30 minutes. Documents are stored as an historic archive for an unlimited time period.

Why not Get in touch with us Now, to see if your business could benefit from our new cloud application data capture service Get your Secure Web Form, give your end users total confidence when they type their personal details into your own Web Application or Web Site.

Find out more about our Applied IT Savings Services here: Web App Development Services (LinkedIn) where you can read more about our cloud based software application writing & development services to deliver cloud benefits to your business.

Or simply Email Dave Amos now for a FREE consultation.


 

'Report-Me' AcciDONT Launch New Web Service

9th October 2013
Applied IT are pleased to announce that we have recently developed a new cloud based web application for our client AcciDONT, their new service Driver & Vehicle Reporting has been developed by Applied IT as a bespoke project, you can visit their promo site here Report-Me.Org.

We worked with AcciDONT to a fairly tight deadline 'We need to go live in a few weeks' said Peter Williamson, we stepped up to the challenge and the new service is due to be launched at the end of this month.

We wrote the requirements specification, developed the code and connected them with our reccomended hosting provider to provide a complete service, an approach that fits with our 'Do it all for you' philosophy.

Why not Get in touch with us Now, to see if your business could benefit from a new cloud application service Get a new Web App, start driving your business with a new cloud based Web Application.

Find out more about our Applied IT Savings Services here: Web App Development Services (LinkedIn) where you can read more about our cloud based software application writing & development services to deliver cloud benefits to your business.

Or simply Email Dave Amos now for a FREE consultation.


 

'Copy Writing Services' 25% Off Launch Offering for your Web Site

7th May 2013
Applied IT are pleased to announce that we can now offer to clients our new Copy Writing Service delivered by our key consultant Gregor Pattinson.

Good Copy Writing is about using the right words as part of essential and successful communication. Creative written communication has the power to arouse interest in your business. Words give you a voice, the right words give you an audience.

SEO is about using the right words in the right places with the right frequency to propel your website to the top of searches. Effective advertising copy is about using the right words to communicate your brand, service or philosophy.

Why not Get 25% OFF Now, get in touch with Gregor, start driving new customers to your Web Site.

Find out more about the Applied IT SEO Services here: SEO Services (LinkedIn) where you can read more about our content writing & Keyword development services to deliver traffic to your site.

Or simply Email Gregor now for a FREE consultation.


 

'Mobile Phone Surveys' New Enhancement with Branding Themes

27th March 2013
Applied IT are pleased to announce that our Mobile Phone Surveys service is now enhanced with new additional features, for example the ability to upload & display your company or organisations Brand Logo in your survey splash page, which increases your respondents confidence when answering your survey request.

It is now also possible to create your own survey colour theme, which provides the ability to match survey page colours to your own marketing brand colours and use themes across all your surveys or deploy a colour theme per survey.

Get 3 months completely FREE! get started now, find out what your customers are really thinking.

You can create your own free account here: Mobile Phone Surveys where you can use your own free personal Keyword to create as many surveys as you like.


 

'Smart Phone Surveys' New Version with SMS Broadcast

7th January 2013
Applied IT are pleased to announce that our Smart Phone Surveys service is now available with all the latest features, for example the ability to send out SMS marketing broadcasts to all respondents in your address book.

You can create your own free account here: Smart Mobile Phone Surveys where you can use a free personal Keyword to create as many surveys as you like.

For everyone who completes your survey you can send them your own discount voucher which ensures you will generate repeat business again and again.

For your marketing campaigns you can purchase your own Brand Keyword for only £20 per month which provides unlimited use across as many surveys as you wish to deploy. Get 3 months completely FREE! get started now, find out what your customers are really thinking.


 

'Corporate Fun Day' a Good day enjoyed by All

7th September 2012
Customers & Friends of Applied IT were able to enjoy our Corporate Fun Day recently. Over 20 people gathered on a sunny day in Leicestershire to make some noise & Break some clays!.

View the Pictures of the Day here: Applied IT News Blog Ben of Martec won the Trophy.


 

'Esay Work Mobile' Go Live with CoolRain Cloud Help Desk

10th September 2012
Applied IT are proud to announce that Esay Solutions - high tech developers of their own unique 'WorkMobile' App for Smart Mobile phones have gone live with our Cloud Help Desk package 'CoolRain'. After 6 months of intensive testing and product enhancement their Software Development team decided the time was right to continue from pilot into fully live, replacing the previous local only 'back office' help desk package, Coolrain allows them to interact & participate directly with their remote clients.

You can read more about CoolRain here: Applied IT Cloud Help Desk
An Applied IT SaaS Service.



 

'SEO Consultancy Services' a new option from Applied IT

11th September 2012
Applied IT are pleased to announce that they now offer their own variant of SEO (Search Engine Optimisation) Services to their clients. Rather than the Run-of-the-mill service offering typically provided, we work with you from the ground upwards to build plans for existing or new web sites, such that they develop a higher natural ranking which grows over time as the site content is tuned and enhanced. We do not provide a "do it for you" Google Ads service, nor do we work to create a stack of questionable back links.
This results in cost free enquires which are derived from Google or Bing searches and not from expensive Ads campaigns which can cost dearly. We begin at the begining by helping clients establish what Keyword Sets will be most suited to their Target Markets, we help clients understand the Role Profile of the person who is looking for their services and set out to build or re-focus a web site which then captures enquires from those most likely to become new customers. This includes all help that will be needed to create a full set of Social Media utilities and a series of weekly business processes required to ensure that your business attracts new clients.

Ian Sterritt, Managing Director at Martec of Whitwell said "Don't believe anyone who tells you they know all about SEO until you talk to Dave Amos. He doesn't over promise and under deliver but knows what is realistic based on having done the hard graft himself from first principles to understand and guide. You won't get a flashy salesman, just indepth knowledge honestly applied."

Gary Phillips, Partner at QOfficeFurniture Milton Keynes said "We at QOfficeFurniture have been really pleased with the SEO approach devised by Applied IT. Also, the help and advice in defining our ideas and objectives into actions necessary to develop our marketing plans have been extremely useful and relevent, in particular their tips & training on the web developments tools needed and social media services to use."
Get in touch with us now to arrange a Free of Cost Consultants visit. Enquire Here

You can read more about our previous project here: Applied IT News Blog


 

'Micro Surveys App' new Cloud Service Launched

9th July 2012
Now launched our new Cloud based Mobile Phone Survey service 'Micro Surveys' which includes the ability to to execute directly from the cloud without the need for the user to pre-install any App in advance, and so are perfect for use with members of the General Public where easy access and instant results are required.

See our Micro Surveys page for the latest information.


 

'Email Auto Logging' now a feature of Coolrain

1st January 2012
Now our Cloud based Help Desk service 'Coolrain' includes the ability to automatically create Call Logs directly from incoming 'Email Support Requests', this feature automatically logs the details from the Email as a call capturing the content and pre-filling key fields, all of which goes to assist a service desk in reducing the number of inbound phone calls whilst providing multiple ways for end users to log their issues.

See our Help Desk page for the latest information.


 

Coolrain gets 'Self Help' and 'Chat' Features

12th December 2011
Our Coolrain Cloud based Help Desk service now comes complete with a range of 'Social Media' features, including 'Self Problem Reporting' , an FAQ section, a 'Knowledge Base', 'User Forums' and an in-built 'Chat' facility, all of which will assist any service in reducing the number of inbound phone calls into the desk.

See our Help Desk page for the latest information.


 

SMS Keyword Auto Responder Launched

21st November 2011
Our SMS Keyword based auto-responder system is ideal for any company that needs to set up a consumer based smart phone response facility where active URL links can be automatically returned to the initiator.

See our Services page for the latest information.


 

Cloud Computing - A Business Guide to the benefits and issues.

16th November 2011

An interesting report written by IDG in association with Google discussing
"what is Cloud Computing".

You can read the complete article which describes the business issues surrounding Cloud Computing below.

click here To read this review: Cloud Computing Report.


 

Coolrain HelpDesk - SupportWorld Cloud Tools Report

10th November 2011
SupportWorld Magazine Report on Cloud Service Desk Tools.
Described as a 'Cool Approach' Coolrain is considered as part of their report into the latest cloud based service desk tool kit.
"As far as Dave Amos, services director of Applied IT Savings, is concerned, innovation for the service desk now resides in the web, where every user type, irrespective of location and device, can work effectively to deliver improved customer service."
To read the 'Help Desk Software Solutions Report' follow this link below

Supportworld Review to view a PDF copy.


Read the Supportworld Magazine Supportworld Magazine November features.


 

Expanding Team

21st October 2011
A new highly experienced project manager now joins the team. Applied IT is pleased to announce that a senior Project Manager has now joined the team to assist clients in their implementation planning for the adoption of their new cloud system. Gary will be working with any client that needs his support during the project planning process, from basic hand holding to full project development, he is well placed to get involved at a hands-on level.

Read his linkedin profile Gary Phillips page for more details.


 

Find out more about Software_As_A_Service

27th September 2011

Read this independent report on SAAS click here to read about different types of Software As A Service.

Can IT leaders maintain information strategy when business units procure their own applications?

Paul Maritz, has a theory about the evolution of the IT department. At any given point, he says, the job of the IT function is defined by the “canonical applications” that it supports. Follow this report by Information Age below.

Read this Industry News SaaS Futures page for the latest information.


 

Coolrain Help Desk & Ticket Logging

16th September 2011
Our Coolrain HelpDesk Ticket management system can be used by organisations of any size to log, track and analyse client problem reports. You choose who can share access to Tickets, they can be your trading partners, your own Agents, general staff, or even the public. As a cloud application there is no need to purchase hardware or software, people need only a browser to access the system.

See our Coolrain Helpdesk page for the latest information.


 

Mobile Phone Surveys for Smart Phones

1st September 2011
Micro Surveys is an SMS invoked Smart Phone Survey service which delivers very simple WAP based survey menus to any mobile with a 3G data capability. Combined with an SMS delivered reward voucher the service provides an unbeatable means of capturing customer views whilst generating returns visits. Key to its flexibility is that no App has to be downloaded and installed, so it is very fast to invoke and perfect for instant consumer views.

See our Mobile 'Micro' Surveys Page and our dedicated web site Mobile Surveys which describes the service in detail. You can create your own control panel account to use our Mobile Survey Service Here


 

Garden Audio for Smart Phones

29th August 2011
Garden Audio is a Smart Phone service which delivers mp3 audio tracks directly from a Plant Audio Library using our unique 'two clicks' method, a truly innovative new idea now available for all Show Gardens or Garden Centres, any where in the UK.

See our dedicated web site Garden Audio which describes the service in detail.


 

Mobile Phone Surveys SMS Sender Page

1st March 2012

Micro Surveys is an SMS invoked Smart Phone Survey service which delivers very simple WAP based survey menus to any mobile with a 3G data capability.

You can use this bespoke page which demonstates how to send out a Micro Survey to any Mobile Phone number via an SMS text message.

Here is the dedicated web site page Micro Surveys Sender which provides the functionality.

You can very simply copy this same HTML code from your control panel account directly into your own intranet or web site pages.