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Web based Products & Services

SMS Keyword Auto Responder System

Our SMS Keyword based auto-responder system is ideal for any company that needs to set up a consumer based smart phone response facility where active URL links can be automatically returned to the initiator.

Here are just a few of the system features:

Cloud Help Desk & Ticket Management System

Our Cloud Help Desk Ticketing system can be used by any organisation of any size to log, track and analyse reported problems. Dependent on your requirements, the user access can be from members of your own organisation, your trading partners, or even the general public using the 'Self Service' problem log facility.

Here are just a few of the system features:

E-Billing , E-Invoicing, Print File Processing

Provides email delivery of your Invoices, Statements & Credit notes using a secure web based service which is scalable from 100’s of paper based documents per day to millions per year. We automate the print stream process to capture and deliver any document where there is a known email address (we capture these in our system). In addition we provide a unique email address acquisition service which combines with a paper print and post service to ensure that all your documents go by post or Email. We estimate you can save around 80% of your existing Royal Mail cost profile.

Integrates with SAP, and other CRM systems to streamline business processes.

To find out more about E-Invoicing click here

Paperless Office - E-Billing & Digital Document Archiving

Document Management & Archiving

High volume document paper scanning & conversion to digital PDF or TIF images, fully key indexed to your requirements, all held securely in our off site web storage for archiving and disaster recovery, totally accessible via a web browser 24 x 7 at your desk, or for anyone any where in the world authorized with a secure sign on.

To find out more about Paper Conversion click here

Paperless Office - Document Scanning & Archiving

Scan Directly to the cloud – an MFD e-file store

A unique facility, where the web service issues a dedicated email address which is associated with a secure storage folder, this allows you to attach any document, or file to an email and then simply hit 'send', the email with it's attachement is then received by the server and automatically stored – for later access by anyone with an authorised sign on. This is ideal for project and programme teams whose members involve internal staff and external partners (third parties), enabling collaboration and sharing of common documents.

This facility when combined with the modern Email capability of the new MFD's (multi functional device, or photo-copier) allows for a complete change in business processes, for example your counter staff can now very simply copy 'proof-of-delivery' documents direct to the web.

To find out more about E-Filing click here

Paperless Office - MFD Scanning direct into the Cloud

Automated Post Room & Purchase to Pay

This capability allows you to automate the capture of supplier invoices and thus to improve the processing of documents from low volume or ad hoc suppliers who send only a few invoices a month.

In these cases it is not worth investing in traditional EDI, but our technology can deliver the same benefits to your business by capturing them via supplier operated web templates, which captures their document keys and a digital copy of their invoice, or more simply via a dedicated FAX number, when even 'low tech' suppliers (perhaps outside the UK) can send their invoices directly into the web store. All these supplier invoices can be fully indexed and coded ready for download and import directly into your purchase ledger, delivering huge savings against traditional paper chase systems.

To find out more about Automated Post Room click here

Paperless Office - Automated Post Room to Payment

Application Development

We use open source and virtual servers, to deliver to you a fully functional web application package in a matter of months, to a fixed pre-agreed price, we can also provide the hosting service, which is fully resilient and backed up to ensure that your critical business application is never off line.

Smart Server Monitoring & Alerting

A very 'Smart' version of Server Monitoring – a web hosted remote monitoring and emergency alerting service, checking on your servers 24x7 all year round, with no impact on your internal security, it provides for automatic alerts which can be delivered by e-mail, text or as a voice call, any of which can be sent to your own staff or an external support company, this ensure the least possible down time for any problem, and also prevents those failures that can be spotted well in advance.

Consultancy in Cloud Services

We have skill sets in the following areas:

Managed IT Project Support

We can facilitate a focussed set of umbrella support services via contracted arrangements with various third parties, read our IT Support details